Microsoft Word Mapi Failure

Question & Answer

  1. Microsoft Word 365 Mapi Failure
  2. Microsoft Word Couldn't Send Mail Because Of Mapi Failure
  3. Microsoft Word Mapi Failure
  4. Mapi Error In Word

Aug 03, 2009  Word couldn't send mail because of mapi failure Showing 1-9 of 9 messages. Word couldn't send mail because of mapi failure: Tom: 7/4/09 10:28 PM. I have always been a fervent believer in. If you must send the file from an earlier version of Outlook, attach the file to an email message you initiate from Outlook. In other words, do not initiate the email process from the other program (such as Microsoft Word or Microsoft Excel). Thank you,. a situation where i am not able to send a word or excel document via e-mail a note comes up to say that there is a MAPI failure in word and General mail failure in excel read more. Word couldn’t send mail because of MAPI failure: “Operation not Supported” Posted under MS Outlook, Software by ifoundafix The other day while browsing the Internet, I Found A Fix for a recent problem I was having. The issue is described as follows.


Question

  1. Windows 10 upgrade breaks Mapi in Office 2010. Microsoft’s latest updates (version 1703 to 1709) causes a failure when trying to save and send a PDF in Microsoft Word and Quickbooks. After the upgrade, mailing directly from Word or Quickbooks causes the following error: Office repair and fixmapi both do not work as well as a reinstall of office.
  2. Word couldn't send mail because of MAPI failure: 'Unspecified error'. In Microsoft PowerPoint a user attempts to share a presentation as an attachment by email and receives the errors: Either there is no default mail client or the current mail client cannot fulfill the messaging request.
  3. Mail Recipient uses the MAPI Send Mail association, or the Send mail command. The Microsoft Mail app only contains an association for the MAILTO protocol, so you can't set it as a recipient of the Send mail command.

On a Microsoft® Windows™ operating system, you install Microsoft Office™ and then Lotus Notes®. When you attempt to create a MAPI profile in an Office application, you are unable to do so. In one particular case in which Notes was set as the default e-mail program, when you try to use the Send To feature in an Office application, the following error message displays:

Microsoft Word 365 Mapi Failure

    'Word couldn't send mail because of MAPI failure: Unspecified Error.'

Uninstalling Notes and Office and then reinstalling Office before Notes did not solve the problem.

Cause

This situation occurs because the Office file (mapisvc.inf) is installed to the c:Program FilesCommon FilesSystemMapi1033 directory instead of the Windowssystem32 directory as in previous Office products.

Answer

This issue was reported to Quality Engineering as SPR# JCAO5CSHDG.
When you install Lotus Notes, Notes looks for the presence of the mapisvc.inf file in the Windowssystem32 directory in order to install and configure its MAPI support but cannot find it.
Workaround:
To work around this issue:
1. Copy the mapisvc.inf file

    from:
    c:Program FilesCommon FilesSystemMapi1033
    to:
    Windowssystem32 directory

2. Then reinstall Notes. The installation should install the file, nwnsp32.dll, into the Windowssystem32 directory and add the following parameters to the mapisvc.inf file in the Windowssystem32 directory.

    [Services]
    .
    .
    NOTES=Lotus Notes Mail
    .
    .
    [NOTES]
    PR_SERVICE_DLL_NAME=nwnsp.dll
    PR_SERVICE_SUPPORT_FILES=nwnsp.dll
    PR_SERVICE_DELETE_FILES=nwnsp.dll
    PR_SERVICE_ENTRY_NAME=ServiceEntry
    Providers=NAB,NMS,NXP
    WIZARD_ENTRY_NAME=ServiceWizard
    PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY SERVICE_PRIMARY_IDENTITY
    [NAB]
    PR_PROVIDER_DLL_NAME=nwnsp.dll
    PR_RESOURCE_TYPE=MAPI_AB_PROVIDER
    PR_DISPLAY_NAME=Lotus Notes Address Book
    PR_PROVIDER_DISPLAY=Lotus Notes Address Book
    PR_RESOURCE_FLAGS=STATUS_PRIMARY_IDENTITY
    [NMS]
    PR_PROVIDER_DLL_NAME=nwnsp.dll
    PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
    PR_RESOURCE_FLAGS=STATUS_PRIMARY_IDENTITY STATUS_DEFAULT_STORE
    PR_PROVIDER_DISPLAY=Lotus Notes Message Store
    PR_DISPLAY_NAME=Lotus Notes Message Store
    PR_MDB_PROVIDER=395d475fecf1cd1193dc5aab3C478538
    [NXP]
    PR_PROVIDER_DLL_NAME=nwnsp.dll
    PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
    PR_RESOURCE_FLAGS=STATUS_PRIMARY_IDENTITY
    PR_PROVIDER_DISPLAY=Lotus Notes Transport
    PR_DISPLAY_NAME=Lotus Notes Transport

NOTE: The .dll file indicated here is nwnsp.dll. This correctly references the nwnsp32.dll file. Microsoft's syntax for the .inf file is to leave the '32' off the string. The mapisvc.inf file is supposed to indicate nwnsp.dll and uses the 32-bit driver.

Internal Use Only


SPR IDSPR System
JCAO5CSHDGNotes SPRs
On a Microsoft Windows operating system, you install Microsoft Office and then Lotus Notes. When you attempt to create a MAPI profile in an Office application, you are unable to do so. When you try to use the Send To feature in an Office application, an error message displays. Why does this happen?
[{'Product':{'code':'SS5LUA','label':'Lotus End of Support Products'},'Business Unit':{'code':'BU003','label':'Collaboration Solutions'},'Component':'Lotus Notes','Platform':[{'code':'PF033','label':'Windows'}],'Version':'6.5;6.0;5.0','Edition':'}]

Document Information

Modified date:
16 June 2018

Active2 years, 7 months ago

I recently upgraded from Windows 7 to 10. In Windows 7, I used tvhgooglemapi as my default mail app, so I could for instance send attachments from Word or Windows Explorer using Google Webmail, without the need of an actual mail application.

Now that I installed Windows 10, I wanted to give the default Mail app that comes with it a try, so I added my Google account, and I can use it to send and receive mail. However, it does not work from Word 2007 (Office button > Send > E-mail) or Windows Explorer (Send to > Mail recipient), and I get an error message (roughly translated from Dutch): 'There is no e-mail application to execute the requested action. Create a shortcut in Default Applications in the Control Panel if you have an e-mail application installed'.

The Mail app was already set as the default handler for all protocols it can handle (MAILTO, MS_UNISTORE_EMAIL and OUTLOOKMAIL), so I am not sure what to do next. Is that app actually able to handle MAPI mail? Is there a workaround?

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BerendBerend
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2 Answers

The Send to .. Mail Recipient uses the MAPISend Mail association, or the Send mail command.

The Microsoft Mail app only contains an association for the MAILTO protocol, so you can't set it as a recipient of the Send mail command.

Microsoft Word Couldn't Send Mail Because Of Mapi Failure

Microsoft
AndyCAndyC

Microsoft Word Mapi Failure

It's the same as windows 7 and 8, which both also shipped with no mapi support. You always have to install your own mapi client now. I think they want it to die, especially shipping his many major versions without such support. Vista was the last to come with it out of the box.

Shawn KeeneShawn Keene

Mapi Error In Word

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